The Aroha Taveuni caters for families with children offering babysitting / child services. Wi-fi is available for use. The hotel also offers a safe-deposit box. In addition, staff at the help desk will be happy to book tours and tickets and help guests with other travel arrangements. Parking is available for drivers, or an airport shuttle service can be requested.

Families can rest assured there is enough space for them to spread out in the specially designed oversized family rooms. Each room has a kitchenette with a refrigerator, tea and coffee making facilities and a washing machine. Prospective guests have the option of requesting a non-smoking room. Equipped to make your stay comfortable, rooms have an iron and a ceiling fan.